Terms & Conditions

Welcome to VKL Jewellers. By accessing or using our website, mobile application, or making purchases through our store, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. General

VKL Jewellers is a retail jewellery business established in 1952, located in Madurai, Tamil Nadu. These Terms apply to all users, customers, and visitors accessing our services.

2. Product Information

We strive to ensure that all product descriptions, pricing, weights, and images are accurate. However, minor variations may occur due to photography lighting, craftsmanship, and gold rate fluctuations.

3. Pricing & Gold Rates

Jewellery prices are subject to change based on daily gold and silver market rates. The final invoice amount will reflect the applicable rate at the time of billing.

4. Payment Terms

We accept payments through authorized and secure payment gateway providers. All online transactions are encrypted and processed securely. VKL Jewellers does not store card or banking details.

5. Order Confirmation

Orders placed online are subject to verification and acceptance. We reserve the right to cancel or refuse any order if payment authorization fails or suspicious activity is detected.

6. Cancellation Policy

Orders once confirmed may not be cancelled unless approved by VKL Jewellers. Cancellation charges may apply depending on product type and processing stage.

7. Refund Policy

Refunds, if applicable, will be processed through the original mode of payment within a reasonable timeframe after verification.

8. Intellectual Property

All content, logos, images, and materials displayed on this website are the property of VKL Jewellers and may not be copied or reproduced without written permission.

9. Limitation of Liability

VKL Jewellers shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

10. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Madurai, Tamil Nadu.

11. Contact Information

For any queries regarding these Terms & Conditions, please contact: